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Quick Links Contact the BFPO Enquiries Team Freedom of Information |
Commercial Receipts
Changes to Commercial Receipts Office Opening and Commercial Acceptance Timings Commercial Receipts Office: Telephone: Acceptance Days and timings for Commercial Mail deliveries to HQ BFPO: No commercial deliveries will be accepted outside these dates or times.
Consignments to BFPO addresses via Commercial Receipts To avoid disappointment and frustration please read the following information. Any company using the British Forces Post Office (BFPO) to deliver parcels to customers at BFPO locations may only do so under one of the following options:
This allows for the onward shipment to the BFPO customer. Items are returned to sender mainly for the following reasons: a. The sender/company is not in contract for onward shipments to BFPO addresses. b. The Item exceeds the BFPO/ParcelForce size limits. c. The item exceeds the BFPO/ParcelForce weight limits. d. Insufficient address. Please note that using the BFPO postcode does not allow for the onward shipment cost or loss/damage within the BFPO system. a. Any of the above b. Incorrect documentation - Requirement:
(This documentation is automatic if the company is under the correct contract with ParcelForce to process into the BFPO system). NOTE: Many companies are in contract with ParcelForce for collections of goods direct from their premises for addresses in the UK mainland only. This does not allow for the correct documentation or onward shipment cost to the BFPO customer. Speak to your Parcelforce representative for further information. Carrier Companies Under Contract with BFPO Various carrier companies have a contract with BFPO. This means that any items delivered by them on the behalf of a mail order company not under either a direct contract or the Parcelforce One Stop Shop scheme will be accepted. The following carrier companies have a contract with BFPO:
Items refused onward carriage by Commercial Receipts All items that are refused onward carriage by Commercial Reciepts are recorded on a database. If in doubt on any queries from an addressee on why an item has been refused, seek advice from the Commercial Receipts Team, BFPO. Advice is available on any aspect of Commercial Mail on the following numbers: Tel: 020 8589 3424 Fax: 020 8589 3421 This helpline is for Commercial Mail Only, for all other mail queries please contact the BFPO Enquiries Team .
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