Welcome to the Official British Forces Post Office Website
 

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Contact the BFPO Enquiries Team
Tel: 08457 69 79 78

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Accessibility

 

Terms & Conditions

General

www. bfpo.mod.uk is the website of the British Forces Post Office. Our BFPO Enquiries contact number is: 08457 697 978.

The British Forces Post Office makes every effort to ensure the information published on this web site ( www.bfpo.mod.uk) is up to date and accurate. The British Forces Post Office cannot accept any legal responsibility for any errors or omissions, and reserves the right to make changes without notice.

If you find anything that causes concern please contact our BFPO Enquiries Team on: 08457 697 978

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Revisions

The British Forces Post Office may update this page and you are advised to re-visit from time to time to review any changes.

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Disclaimer

This web site is made available for public viewing on the basis that the British Forces Post Office exclude to the extent lawfully permitted all liability whatsoever for any loss or damage arising out of use of this web site.

Whilst The British Forces Post Office has endeavoured to ensure the accuracy and completeness of the content of pages of this web site, the BFPO does not accept any liability or responsibility for loss occasioned as a result of reliance placed on any part of its contents.

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Copyright Notice

© Crown Copyright 2009

The material featured on this site is subject to Crown copyright protection unless otherwise indicated. The Crown copyright protected material (other than the Royal Arms and departmental or agency logos) may be reproduced free of charge in any format or medium provided it is reproduced accurately and not used in a misleading context. Where any of the Crown copyright items on this site are being republished or copied to others, the source of the material must be identified and the copyright status acknowledged.

The permission to reproduce Crown protected material does not extend to any material on this site which is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.

We encourage users to establish hypertext links to this site. You do not require our formal permission to do so.

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Privacy Policy

The British Forces Post Office website does not store or capture personal information, but merely logs the user’s IP address which is automatically recognised by the web server. Our log files do not contain any personal information or information about which other sites you have visited.

We do not use cookies for collecting user information from the site and we will not collect any information about you except that required for system administration of the web server.

Other websites linked from this site do not necessarily follow the same policies. Further information on your rights under the Data Protection Act 1998 can be found on the Information Commissioner's website at http://www.dataprotection.gov.uk/dpr/dpdoc.nsf.

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Glossary

Cookie

Message given to a browser program by a web server. The message is then stored by the browser in a text file. Each time the browser requests a page from the server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests. In our case, however, we do not use cookies at all.

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IP address

Every machine connecting to the Internet has a four-number address (e.g. 146.9.80.88) which may or may not stay constant between sessions online. Many web users connect indirectly to the Internet via an intermediary (proxy) server

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Log files

Every time our web site is accessed an entry is made in the web server's log file. This tells us broadly where an access is coming from, when it was made, which file was requested and whether the request was successful or not. It usually does not allow us to identify individual users. The data is used to assess usage levels and spot technical problems (such as broken pages or web server errors).

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Web server

The machine which on which the MOD website is physically located, which delivers (serves up) web pages to your computer.

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Links to Other Sites

The British Forces Post Office provides links on this website to other external sites we think you may find useful. If you choose to use these sites, you will leave this site, and different privacy protection and other policies will apply according to the site visited.

If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. The British Forces Post Office makes no warranty or representation regarding, and does not endorse, any linked sites or the information appearing thereon or any of the products or services described thereon.

Links do not imply that The British Forces Post Office endorses, is affiliated or associated with, or is legally authorised to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorised to use any trademark, trade name, logo or copyright symbol of The British Forces Post Office.

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Virus Issues

The British Forces Post Office makes every effort to virus check information made available for download on this site. The British Forces Post Office cannot accept responsibility for any loss or damage which may occur from use of downloaded material. We recommend that users check all downloaded materials with their own virus check software.

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Security and Acceptable Use Policy

Acceptable Use Policy

1. This page defines the general Ministry of Defence (MOD) policy governing the use of its external Internet resources by MOD staff and by general internet users.

2. All MOD information systems are liable to a recording and monitoring regime intended to maintain security and to ensure that MOD internet services remains available to all users, which include both automated and manual audit procedures to identify unauthorized attempts to upload or change information, or otherwise cause damage. Any information recorded is not used to identify individual users or their usage habits unless required for duly authorised security or law enforcement activities. Raw data logs are used and retained for no other purposes. See the Privacy page for further information on our privacy policies.

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Websites

3. MOD Websites are published under the authority of the Secretary of State for Defence, and contain information duly sanctioned for release to the general public. They are bound by the Copyright regulations laid down elsewhere on this site.

4. Unauthorized attempts to upload information or change information on these services are strictly prohibited and are punishable under the Computer Misuse Act 1990.

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Official Domain Names

5. The UK Ministry of Defence (MOD) is the operating authority for a number of Internet domains, which are as follows:

mod.uk
mil.uk
moduk.org
dera.gov.uk
dstl.gov.uk

6. Any Internet resource purporting to relate to being an official asset (for instance a website URL or email address) should therefore normally be expected to utilise one of these Official Domain Names. There are a number of legacy instances where this convention is not yet followed, which will mainly be from the general UK Governmental '.gov.uk' address space which MOD shares with Central and Local Government users, in particular email accounts in the form of '@gtnet.gov.uk'. If any doubt exists as to the authenticity of an Internet resource not falling within these naming conventions, please contact enquiries@cert.mod.uk.

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Email

7. All MOD internet mail servers are configured to prevent their use as open mail relays, and any attempt by non-authorised personnel to use such servers will be treated as misuse. Any suspected abusive email from a genuine or forged MOD address should be reported to abuse@cert.mod.uk.

8. The practice of sending unsolicited bulk mail ("spam") or e-mail floods ("mailbombing") to MOD addressees may be considered as an attempt to cause a denial of service, and as such will be considered as a serious security matter that may therefore be be pursued with the postmaster of the orginating address.

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Contacts

9. The UK Ministry of Defence has established procedures whereby any security relevant matter affecting its external Internet services, such as use of these resources in a manner contrary to the Usage Policy, can be passed to an appropriate authority for investigation.

10. The following specific email addresses should be used:

Enquiries - enquiries@cert.mod.uk

Abuse (including spam alleged to have originated from MOD addresses) - abuse@cert.mod.uk

Vulnerability reporting - vulnerabilities@cert.mod.uk

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